Return and Refund Policy

Orders are shipped via FedEx and usually arrive within 3–5 business days. You have 3 days from delivery to test the hair, and refund requests made after 3 days will not be accepted. Please do not cut the weft. You may wash the hair and test bleaching, dyeing, or coloring on a small weft piece (6–10 inches or around 10 grams). Washing can be done multiple times for testing. If you’re not satisfied, we accept returns, but the buyer is responsible for the return shipping cost. Items must be returned in their original condition. Once the returned items are received at our return address, your refund will be processed within 2 working days. For any questions, you can contact us on WhatsApp or Email.